Returns & Exchanges

We want you to feel the focus and energy from every piece of Neuro; if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Please ensure items are in their original packaging to qualify for a streamlined processing experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of your delivery date with your order number and the reason for your return.

• 2.
  Prepare the Shipment

  Securely pack the remaining gum or mints in their original boxes and include a printout of your authorization email.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, we will process your refund to your original payment method within 5-7 business days.